About the Support category

Request technical assistance for Altos Radar products.

If you have encountered issues when launching the demo application for an evaluation kit, this is the place to post and ask for help. More generally, you can ask for any technical assistance here.

To ensure we can resolve the problems you are facing efficiently, please give us the complete technical specification of the set-up on which you have configured the demo software to run and any steps required to reproduce it. Additionally, provide any necessary logs that detail the issue. Please be sure to remove any information that can personally identify you or that is otherwise sensitive from code blocks, screenshots, logs, etc.

We will get back to you with assistance as soon as possible.